Project Description
Astute Solutions is a leading SaaS provider of customer engagement management software products to consumer-focused verticals including consumer goods, retail, food and beverage, and travel. Astute’s software helps more than 2,000 of the world’s leading consumer-facing brands in over 100 countries enable and optimize live agent and automated brand-to-consumer interactions.
Add-on Acquisitions
Wilke Global is the leading provider of consumer affairs management and consumer relations software focused primarily on the consumer packaged goods (CPG) market. Wilke helps more than 500 leading CPG brands globally manage customer feedback. Astute acquired Wilke in May 2018.
Year of investment: 2014
Portfolio status: Exited (2019)
Headquarters: Columbus, OH
Website: www.astutesolutions.com
Leading provider of customer engagement management software